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Competences
Experience
Student Success Advisor
Tricoci University of Beauty Culture – Lafayette & Fishers, IN
2024-06 - 2025-09
Served as the primary advisor for cosmetology and esthetics students, providing individualized academic coaching and success planning. Monitored attendance, academic progress, professionalism, and graduation requirements while ensuring FERPA‑compliant records. Identified at‑risk students and implemented intervention strategies that improved retention and completion rates. Coordinated new‑student orientations, campus events, and managed high‑volume communications across phone, email, and text. Collaborated with instructors, admissions, financial aid, and campus leadership, and acted as Manager on Duty for the Fishers campus.
Admissions Support Advisor (Remote)
Tricoci University of Beauty Culture
2025-09 - 2025-11
Guided prospective students through the full admissions and enrollment process, scheduling appointments and maintaining follow‑up communication. Managed CRM documentation to ensure data accuracy and institutional policy compliance. Delivered exceptional customer service via phone, email, and text, addressing inquiries and concerns promptly. Assisted in coordinating virtual information sessions and provided detailed program information to support informed decision‑making.
Cosmetology Instructor
Tricoci University of Beauty Culture
2021-06 - 2022-07
Delivered classroom and clinic instruction for cosmetology courses, preparing students for state licensing examinations. Developed lesson plans, practical assessments, and provided individualized coaching to improve skill mastery. Maintained safety and sanitation standards in the lab, ensuring compliance with health regulations. Evaluated student performance, documented progress, and offered feedback to foster continuous improvement.
Cosmetology Instructor
Tricoci University of Beauty Culture
2023-07 - 2024-04
Returned to teach both theoretical and hands‑on components of the cosmetology curriculum, focusing on advanced techniques. Updated instructional materials to align with current industry trends and licensing requirements. Facilitated a positive learning environment that emphasized student growth and professional development. Conducted assessments, tracked outcomes, and mentored students toward successful licensure.
Key Holder
SalonCentric (L'Oréal)
2023-01 - 2024-01
Managed opening and closing procedures independently, ensuring store security and operational readiness. Followed planograms and merchandising standards to optimize product presentation. Handled inventory, cash transactions, and provided product recommendations to salon professionals. Delivered high‑level customer service, resolving issues and supporting sales targets.
eCommerce Clerk
Pay Less Super Markets (Kroger)
2026-05 - 2026-08
Accurately fulfilled online grocery orders, maintaining quality, freshness, and proper packaging standards. Managed multiple priorities in a fast‑paced environment while meeting productivity goals. Ensured food safety and operational compliance throughout the picking and packing process. Provided courteous customer service through order status updates and issue resolution.
Langues
English
fluent
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