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3 ans d'experience

Competences

Client Experience Client Relationship Management Digital Marketing Graphic Design Video Editing Social Media Marketing Content Creation Operations Coordination Team Leadership Service Delivery Stakeholder Communication Training Reporting Microsoft 365 Google Workspace

Experience

Head of Digital Marketing Department

Vertical Growth Solution Pvt. Ltd.

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Led day‑to‑day operations of the Digital Marketing division, coordinating service delivery across a diverse client portfolio. Managed client inquiries, requirements and service requests, ensuring timely delivery and high satisfaction. Planned and executed social media and digital marketing campaigns, creating graphics, videos and other visual content using design and video editing tools. Guided team members on client communication, workflows and quality standards, and delivered training on digital tools and processes. Prepared reports, presentations and business materials using Microsoft Office and Google Workspace, and collaborated with technology and accounting teams to resolve client requirements.

Front‑Desk and Administrative Coordinator

Vertical Growth Solution Pvt. Ltd.

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Welcomed visitors and provided professional assistance through in‑person and telephone communication. Managed front‑desk operations as the first point of contact for clients and visitors, handling inquiries and directing them to appropriate consultants. Coordinated appointments and maintained communication between clients and consultants. Designed brochures, posters, presentations and social media creatives, and created digital promotional content.

Langues

English

fluent

Nepali

fluent

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