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Competences
Experience
Sales Associate
Security Bank Corporation
2024-01 -
Promoted and cross‑sold banking products such as savings accounts, loans, and credit cards while pursuing branch sales targets. Educated clients on product features, benefits, and application processes. Built and maintained client relationships through proactive communication, follow‑ups, and responsive service. Ensured accurate client‑related information and adhered to established banking procedures.
Customer Service Specialist
Security Bank Corporation
2022-01 - 2024-12
Provided front‑line customer service by responding to inquiries, addressing concerns, and assisting clients with banking needs. Processed deposits, withdrawals, and other transactions accurately and efficiently. Maintained meticulous attention to detail while handling customer information and transaction records. Followed banking procedures and compliance requirements to ensure customer satisfaction, and coordinated client requests through timely follow‑up.
Deposit Pick‑up Teller
Security Bank Corporation
2020-01 - 2022-12
Managed deposit pick‑up services and handled cash transactions with high accuracy and professionalism. Strictly adhered to bank policies, security procedures, and operational requirements. Built client trust through reliable service, clear communication, and consistent attention to detail. Handled transaction responsibilities requiring organization, accountability, and precise record‑keeping.
Formation
Bachelor of Science in Business Administration – Major in Financial Management
Langues
English
fluent
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