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7 ans d'experience

Competences

Payment Operations Banking Operations Operational Processing OFAC Case Investigation Sanction Screening Correspondent Bank Inquiries Compliance Support Process Accuracy Time Management Operational Efficiency Customer Satisfaction Cross-Functional Collaboration Detail‑oriented Effective Communication

Experience

Operations Officer — Payment Operations

The Saudi National Bank (SNB)

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Supported day‑to‑day payment and banking operations ensuring high accuracy and adherence to procedures. Investigated OFAC‑related cases and addressed compliance inquiries, contributing to risk mitigation. Handled correspondent‑bank inquiries, coordinating follow‑up to achieve timely resolutions. Contributed to sanction‑screening processes and other compliance‑focused workflows. Collaborated with cross‑functional teams to improve operational efficiency and service quality.

Langues

Arabic

fluent

English

fluent

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