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Competences
Experience
AI/ML Engineer
Wagner Insurance
2022-10 -
Designed and delivered a Generative AI underwriting assistant using GPT‑4, Azure OpenAI and LangChain, enabling underwriters to query policy guidelines and historical claims in plain English. Managed the full RAG pipeline, ingesting policy documents, claims manuals and regulatory content into FAISS and Azure AI Search, fine‑tuning retrieval for accurate, source‑grounded answers. Automated extraction of ACORD forms and claim reports with Azure Document Intelligence and Python, reducing manual data‑entry effort. Developed a GPT‑4 based claims summarisation service to transform lengthy claim narratives into concise summaries, improving review efficiency.
Langues
English
fluent
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