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26 ans d'experience

Competences

Import Freight Forwarding Client Liaison Customs Clearance Credit Control Finance Cargo Wise Shipshape CRM Logistics Management Microsoft Office Incoterms FCL LCL Seafreight Cash Flow Management

Experience

Senior Import Controller

Rohlig Grindrod Logistics South Africa

2002-05 - 2024-12

Coordinated import freight movement for FCL and LCL shipments, liaising with importers and global partners to ensure accurate customs and shipping documentation such as bills of lading, invoices and packing lists. Monitored shipments, tracked arrivals and provided timely status updates to customers through phone, chat and email, ensuring on‑time delivery. Developed landed cost estimates and processed invoices, duties and VAT, applying Incoterms knowledge for correct billing. Enhanced client satisfaction by delivering precise information and resolving issues promptly.

Credit Controller

Rohlig Grindrod Logistics South Africa

1998-08 - 2002-04

Managed debtors age analysis, communicating with customers to resolve queries, arrange payments and reconcile accounts. Led collection efforts across customer service, sales and billing teams, reducing past‑due balances and bad debt while improving cash flow. Opened new accounts, recorded payments and provided the sales team with timely credit assessments. Streamlined account reconciliations, enhancing accuracy of financial reporting.

Formation

FIATA Diploma, Logistics Diploma, Diploma in Credit Management, Certificate in Customs Clearance, Certificate in Incoterms

Langues

English

fluent

Portuguese